Toward a New Definition of Primary Care: Primary care 3.0

For the last couple thousand years, doctors have used the same tool to treat their patients— an appointment, a physical room, a conversation, and a payment for the time. Communication and problem-solving has happened exclusively in the exam room. The average person age 18–65 visits the doctor 2.7 times a year and the average visit is ~10 minutes for a total of 27 minutes of doctor communication and problem-solving per year. Because it’s an oral conversation, full of anxiety and jargon, patients forget ~85% of the conversation. That’s ~4 minutes of memorable education/conversation per year. This is Primary Care 1.0….

Most people think going to the doctor costs a $25 co-pay. But then a few weeks later, you’ll get a bill for the rest of the cost of the visit. So, a PCP visit is typically $175, an urgent care visit is $350, and an ER visit is $2,000. Sherpaa is like having your own primary care doctor. You get unlimited visits with us and it costs less than an urgent care center visit. Next time you think you need a doctor or an urgent care center, give Sherpaa a try. We’re pretty awesome: https://sherpaa.com

This morning, Sherpaa launched an entirely new offering for small and medium-sized businesses. #1: Companies can now pay for Sherpaa based on actual usage. This means each time an employee creates a medical case within Sherpaa’s app, companies are charged a flat fee. No matter how complex and long a case goes or how simple it is, it’s a flat fee. Prior to this, we were charging companies a per employee per month fee and this led to all kinds of headaches. Companies had to trust us that their employees would use Sherpaa. Then we had to spend all kinds…

What does “Can I use my health insurance for x?” actually mean?

To “use” your insurance to most people means “will my insurance cover this in-full?” Here are the conditions that must be met for your health insurance to cover things in full: You must have spent your entire deductible You have a plan without co-pays (very, very rare) You have a plan without co-insurance (increasingly rare) The expense happened during a routine annual physical and was a recommended screening test for your age/gender/risk factors (thanks Obama!) Certain forms of contraceptives (thanks Obama!) The real questions are: What will it cost me to see a doctor or visit an urgent care center…

An Employer’s Guide: Comparing Sherpaa with One Medical

What is Sherpaa and what is One Medical? One Medical is a traditional brick and mortar primary care practice located primarily in San Francisco and NYC that offers online scheduling and same or next day appointments. There’s a significant membership fee for individuals ($149 per year) or companies (~$40,000 for 250 employees) to join and each visit then costs employees market prices for a traditional primary care visit. Their main sources of revenue are a membership fee to individuals or companies plus traditional reimbursements from insurance companies. The more visits they do, the more revenue they generate from your employees….

9 Reasons to Choose Sherpaa over One Medical

You pay for each and every One Medical visit out of your own pocket and there’s no way to know how much you’ll be billed. It’s traditional healthcare. Sherpaa is a flat rate for unlimited care. We keep things simple and transparent. When other doctors charge you more for doing more, their economic interests are competing against yours. One Medical, and other traditional doctors, bill you more for doing more. Sherpaa believes accessibility is a doctor’s ethical duty. You, nor your employer, should pay a meaningless access fee to doctors and then pay for each visit. The money you pay…

Yesterday, one of Sherpaa’s members reached out and asked if we could help them find a health insurance plan. We said, “have you seen Stride Health? Go there and let them do that for you. They nail it.” The patient’s response was a simple “Wow! Thank you.” Over the last 5 years, there’s been an onslaught of new digital health companies, some good, some bad, and some absolutely great. Healthcare is one big complicated, messy process. It wasn’t designed around real, everyday people’s needs. While it’s gotten more complex, digital health companies have been working passionately on real solutions to transform healthcare…