However, most plan interventions are set in motion after the order has been made. There are services that try to redirect a patient to a lower cost imaging center, but after the doctor already faxed the order to the imaging center run by their golfing buddy. There are PBMs that fulfill a ridiculously expensive Rx from a doctor who’s 100% ignorant about how much that … Continue reading The most expensive thing in healthcare is the doctor’s pen.

Over the years, we’ve seen so many attempts to define the intersection between the internet and healthcare. Here are just a few: Digital Health Health 2.0 Health IT Telehealth Definitions are important. They enable us to categorize things to create a better understanding through a shared language. And that got me thinking about what my efforts over the last 11 years should be called. And, … Continue reading Caretech

A 10,000 patient primary care practice will have: 7-8 FTE primary care doctors 4 support staff per doctor (nurses, nurse practitioners, receptionist, billers, etc.) This adds up to 30 to 35 staff to support 10,000 patients. Volume and maximizing billing is the game as complexities to interface with insurers + inflation increases costs every year. The PCPs can diagnose and manage ~1,500 typical primary care … Continue reading The anatomy of a primary care practice

When your Sherpaa doctor orders anything via Sherpaa’s platform, this sends a notification to the patient allowing them to confirm or deny the order. Most of the time, they confirm the order. But sometimes they deny the order and, therefore, must provide a reason. Is it too expensive? Do they not believe in the treatment? Have they tried it before and it didn’t work? By … Continue reading “I feel confident and in control of my health care choices…my doctor empowers me.”

If you mash up Slack (for team communication) + Pivotal Tracker (for project management— your pneumonia is a project to be managed over time by a team of health professionals) + Highrise (so your care team can know who to coordinate local care with)…you get Sherpaa’s platform. The messaging component of our platform enables our doctors to communicate with the patient and to communicate with … Continue reading Slack + Pivotal Tracker + Highrise = Sherpaa