…those who have the ability to imagine new services, new opportunities and new ways to recruit work [are] being retained. They are the new untouchables. That is the key to understanding our full education challenge today. Those who are waiting for this recession to end so someone can again hand them work could have a long wait. Those with the imagination to make themselves untouchables … Continue reading

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What would happen if everyone was required to spend up to 10% of their salary out of pocket on healthcare before insurance kicks in?

This would apply to everyone making 300% over poverty. And of this group, how many actually spend over 10% out of pocket on healthcare? A fraction. These stats are hard to find, but I’d wager that 80-85% of people could spend less than $5,000 per year on actual healthcare usage. If you make $50,000 a year as a family, you spend $5,000 out of your … Continue reading What would happen if everyone was required to spend up to 10% of their salary out of pocket on healthcare before insurance kicks in?

When it starts in silos, it will never “go social.”

I’ve been an avid Google fan for quite some time. I pretty much love almost everything they do. I would pay a pretty penny every year just to use gmail, reader, calendar, and docs. And over the years, it’s been fascinating to watch them try to become social. Google’s greatest hits (search, gmail, and maps) were made for me in my own personal silo. I … Continue reading When it starts in silos, it will never “go social.”

What do people think of the sickness industry?

My buddy Noah Brier, ingenious man that he is, created a website called Brandtags. It’s super simple and this is what it does: and then it spits out the tags associated with that brand: Is this a problem for Mayo that people associate Mayo with cancer just as much as they associate it with health? I’d say this is a problem for them and the … Continue reading What do people think of the sickness industry?

How healthcare institutions talk to you.

I’ve been thinking a ton about the fact that patients aren’t the real customers in healthcare. Very little has been designed for you– the user of healthcare. When you visit a hospital’s website, do you get the same feeling as using Kayak to purchase a plane ticket or tumblr to create your first blog and start publishing within 30 seconds? Do you feel more knowledgeable … Continue reading How healthcare institutions talk to you.

I’m optimistic.

I spent Tuesday night with a very distinguished group of high profile people involved in various aspects of healthcare at the Healthspottr dinner to coincide with the Health 2.0 conference in San Francisco this week. It was a discussion amongst the 20 or so people about “payment reform.” There was a ton of bickering, ideas galore, and solutions that worked for one of the four … Continue reading I’m optimistic.

I’ve talked to many boardrooms about awesomeness. Beancounters feel challenged and threatened by it, because it feels fuzzy and imprecise. Yet, it’s anything but. Gen M knows “awesomeness” when we see it — that’s why its part of our vernacular. It’s a precise concept, with meaning, depth, and resonance. The Awesomeness Manifesto – Umair Haque – HarvardBusiness.org Have to agree there.  Many (previously uncapitalized) attributes … Continue reading