Telehealth isn’t living up to any sort of hype.

I’ve been having lots of conversations lately with brokers, employers & health plans who finally realize that 10 min telehealth visits aren’t living up to the hype. Also, word is Teladoc is pressuring plans & brokers to increase their monthly fees paid by the group on top of the per use fees.

Instead of a solution like Teladoc and the clones who can only diagnose ~30 simple things like pink eye, I think folks are realizing that the combination of Virtual Primary Care and Direct Primary Care is the most effective way forward. VPC for the 70% of daily health issues (~1,500 conditions) that don’t need an in-person visit and DPC for the more complicated folks who would get value from an ongoing in-person relationship with a PCP.