Sherpaa purchased 1600 polio vaccines this week.

When we sign up a company, our goal is for 100% of employees to register with Sherpaa. We’ve been experimenting with various ways to accomplish this goal, and, this week, we implemented a new strategy. If you sign up within 24 hours of receiving the registration invitation from Sherpaa, we purchase polio vaccines on your behalf to help fight the good fight of eradicating polio worldwide.

This map shows how health professionals throughout the world have backed polio into a corner. Just as we eradicated smallpox from the world, we’re very close to eradicating polio. We’re doing our part to make that happen. 1600 kids are no longer going to get polio. This Friday feels really good. 

I’m pretty excited to announce that Sherpaa has teamed up with Johns Hopkins Bloomberg School of Public Health to offer their preventive medicine physicians in training the opportunity to do a rotation at Sherpaa to learn about health technology, startups & entrepreneurship, the optimal patient experience, service design, and the business of healthcare.

I did two residencies, one in pediatrics and the second was in Preventive Medicine at Johns Hopkins where, as part of the residency, you also get your masters in public health (MPH). I absolutely loved it and it really did give me the experiences and connections I needed to do what I’m doing today. I’m pretty excited to be a part of helping the Hopkins preventive medicine residents train to gain the skills necessary to be effective leaders in health promotion and disease prevention and to enable maximum health and quality of life for patients. I wouldn’t be where I am today without Hopkins and I’m just super excited to pay it forward with Hopkins residents working with us here at Sherpaa.

About a month ago, I got some new glasses, as shown in this grab from my Monday’s appearance on Bloomberg (quite possibly the most unprepared professional TV hosts of all time, but that’s another story). I bought them from this boutique in Soho and got the lenses from my local shop in Williamsburg. I knew I’d have to pay for them up front and then get reimbursed by VSP, the vision insurer that covers all Sherpaa employees. So I logged in to my Sherpaa account, created an insurance case, snapped a photo of the separate receipts for my frames and lenses, and submitted them to our insurance experts to file the claim and get me reimbursed. All went just fine. Then I got some snail mail from VSP saying they denied my claim. I logged back in to Sherpaa, snapped a photo of the denial and asked our insurance experts, “What gives?” Our experts sleuthed, discovered the “problem,” fixed it, and I was just notified that the check is in the mail. This took me a total of about 2 or 3 minutes. If I didn’t have Sherpaa, this probably would have taken me at least an hour, if not more. I probably would have just put the entire thing off, because I’m too busy with work, and would have let this company screw me out of a few hundred bucks, because it’s just too time-consuming and annoying to deal with them.

We launched Sherpaa with just medical inquiries powered by doctors. But we quickly realized that people were asking us insurance questions, so we launched a service that tackles health insurance nightmares like this, powered by health insurance experts. And today, about a third of all inquiries in Sherpaa are insurance questions like this. Sometimes our doctors have to work together with the insurance experts to solve problems. Our goal is to be the intelligent go-to service that sits on top of the healthcare industry, that takes these problems off your hands and turns this annoying, confusing mess into something painless.