I arrived in Melbourne yesterday morning after 28 hours of traveling. Having the freedom to get on a plane in 100 degree weather, travel for a day, and get off the plane in literally the middle of winter is pretty mindboggling. I awoke this morning and took this out my hotel room window. I’m down here speaking about healthcare, design, and the need for creative innovation in healthcare delivery. It’s interesting to see that all over the world you can ask this question to anyone in a position of leadership in healthcare and get the same answer, “Not much.”

“What’s the difference between the process of visiting a doctor today compared to when you were a kid?”

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