If you were the real customer of healthcare: Receiving healthcare, making appointments, reserving tests, creating a team of professionals to look after you would be as simple as Equinox has made visiting their gyms and communicating with them. They want to be found by you. The healthcare industry feels otherwise. Continue reading

Making healthcare more efficient simply leads to lower revenues.

I had breakfast with Mark Graban on Sunday morning. He is a senior fellow at the Lean Enterprise Institute and author of the book Lean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction. It’s always a great time talking with him. He and I think a lot alike and I really envy his knowledge of lean healthcare. For those unfamiliar with Lean, here’s a basic … Continue reading Making healthcare more efficient simply leads to lower revenues.

External link to Ontario’s EHealth operation bled $1B

Ontario’s EHealth operation bled $1B

Even in a “socialist” healthcare system like Canada’s where they have the authority and freedom to command, they have failed to implement electronic health records from the top down. I think this mostly stems from the level of waste and fraud that happens in government, but also has much to do with the fact that healthcare IT simply sucks. It’s built by people who don’t … Continue reading Ontario’s EHealth operation bled $1B

Reflecting on last week’s family vacation: It was the first time my entire family (ma, pa, brother with his wife, me) was together…and we all had iPhones. My pop just got one. I showed him the essential apps. I taught my dad how to text. My brother taught him why– when you don’t want to listen to every little detail about my ma’s day, but … Continue reading

External link to Health insurance companies are exempt from the Sherman Antitrust Act

Health insurance companies are exempt from the Sherman Antitrust Act

And the best solution Washington can come up with is mandating that we all purchase products from a private industry that is exempt from the first Federal statute to limit cartels and monopolies, and today still forms the basis for most antitrust litigation by the United States federal government. I’m not a lawyer, but are federal health insurance mandates constitutional, especially when the private companies … Continue reading Health insurance companies are exempt from the Sherman Antitrust Act